2017 Program


Tuesday, May 16

8:00. – 8:30 a.m. Continental Breakfast
8:30 – 8:35 a.m. Welcome
Cheryl J. Greathouse, President, APCO International
8:35 – 9:00 a.m. Keynote: FirstNet Update
Hear the latest updates regarding FirstNet’s progress toward implementing the nationwide, interoperable, public safety broadband network.
Michael Poth, CEO, FirstNet
9:00 – 9:30 a.m. FirstNet State Plans: Preparing for FirstNet's Deployment
FirstNet’s Chief Customer Officer will describe the latest on state planning efforts including FirstNet’s focus on the people involved in reviewing the state plans, the priorities that are most important to the state, and the process of supporting states to review and make recommendations as FirstNet moves closer to deployment.
Richard Reed, Chief Customer Officer (CCO), FirstNet
9:30 – 10:00 a.m. Mobile Apps and the FirstNet Network
FirstNet’s Director of Applications will provide an overview of the FirstNet Applications Ecosystem, including the applications strategy, vision, and ecosystem components, as well as a view of how mobile apps are likely to leverage the NPSBN. 
Mark Golaszewski, Director of Applications, First Responder Network Authority
10:00 – 10:30 a.m. Break
10:30 – 11:30 a.m. FirstNet Overview
With the selection of AT&T as FirstNet’s partner to build the nationwide public safety broadband network, public safety professionals throughout the country are poised to receive the advanced, interoperable communications tools they need to carry out their missions. Hear from AT&T’s Jim Bugel as he describes this ground-breaking public-private partnership to modernize first responder communications. 
Jim Bugel, Vice President, FirstNet State Plans and Acquisitions, AT&T Public Safety Solutions
11:30 – 12:00 noon Making Public Safety Apps as Safe and Effective as Possible
Mobile apps are already improving public safety and emergency response. APCO’s Senior Counsel will describe efforts to ensure these tools are as safe and effective as possible and address misconceptions with “9-1-1” apps.
Mark Reddish, Senior Counsel & Manager of Government Relations, APCO International
12:00 – 1:00 p.m. Networking Lunch
1:00 – 1:50 p.m. Differentiation of Next Generation 911 System Designs
GDIT shall review the critical Next Generation concepts, systems, and technologies, contrasting partial implementations of the technologies, and the impacts the different design structures on the capabilities of 9-1-1. The session will additionally present a set of decisions that can help or hinder the completion of an i3 infrastructure and an organizations ability to gain full benefits of the deployed systems. 
William Mikucki, Director of Engineer and Operations, NG9-1-1, Advanced Technology Solutions, General Dynamics Information Technology ; Thomas R. Sammons, Jr., ENP, Principal Systems Engineer, NG9-1-1, Advanced Technology Solutions, General Dynamics Information Technology
1:50 – 2:30 p.m. PSAP Cyber Attack - A Thanksgiving Story
San Francisco Municipal Transport was hit by a much-publicized nasty ransomware attack over Thanksgiving. What most people do not know is that a county PSAP was hit by the same hacker. Only the creative efforts of the IT staff prevented the loss of their entire 9-1-1 call-taking capability. Cyber attacks on public safety are real and potentially devastating. Learn about this ransomware attack, what was done to stop it, and what they learned to prevent it from happening again. 
Timothy Lorello, President & CEO, SecuLore Solutions, LLC
2:30 – 3:00 p.m. Break
3:00 – 3:30 p.m. Enhancing Public Safety with the Advanced Warning and Response Network (AWARN)
AWARN, a wireless broadcast tool, will provide major new alerting capabilities to PSAP’s and other alert originators. The system enables emergency alerts with detailed messages, photos, video, weather radar, plume models, evacuation maps, treatment protocols, and multi-lingual and accessible alerts. It can also simultaneously deliver encrypted content for first responders. Join John Lawson, Executive Director of the AWARN Alliance, and Red Grasso, Deputy Director of North Carolina FirstNet, to learn about how this exciting new technology will serve the public and emergency responders.
John M. Lawson, Executive Director, AWARN Alliance; Red Grasso, Deputy Director of FirstNetNC, North Carolina Department of Information Technology
3:30 – 4:15 p.m. Tech Talks (2) *

GIS Basics for PSAPs and NG9-1-1
This presentation will focus on the basics of GIS (Geographic Information Systems) and how it pertains to the emergency call-taking function and supports the mission of PSAPs. Areas covered will be: basics of GIS, address database management for dispatchable addresses, GIS tools for service area creation and maintenance, real-time analytics of CAD data, and how mobile tools can improve geospatial collaboration into/out of the field. This is an introductory presentation into how geography benefits call taking and dispatch. 
Mike King, Global Industry Manager, Esri
Smart Public Safety: Advanced Sensors, Automation and the Internet of Things (IoT) in NG9-1-1
This session will discuss the current state of Smart Cities technology and sensor deployments and the important role successful use of IoT technologies, already demonstrated in other market verticals, can play in tying the emerging “digital skin” of the city into NG9-1-1 systems, which will enable faster, more effective emergency response using a host of data sources that are available today but for the most part have traditionally been unavailable to public safety first responders. 
Bill Mertka, Sr. Product Planning Consultant, Motorola Solutions
4:15 – 5:00 p.m. Tech Talks (2) *

Smart Homes + Smart Devices = Smarter First Responders
Buildings, homes, factories, farms, utilities, vehicles and people are all using sensors/controllers including video to increase safety and monitor productivity. Where will public safety be able to tap into the IoT to increase awareness and efficiency as a means to save more lives? Here are some potential scenarios that might be on the horizon for police, fire and EMS. 
Ray Lehr, Chief, Clear Management Consulting
The Path to 5G and Its Impact on Internet of Things
This presentation will address the ways in which next generation networks will support IoT solutions, in particular for the public safety sector. It will include a discussion about Verizon’s efforts to drive technological innovation and partner with communities to put these networks into operation. These technologies, including the technology enhancements available through 4G LTE, can create significant value for public safety by supporting advanced communications between first responders, and facilitating access to a wide array of data that will improve public safety, emergency response and situational awareness.
Justin Blair, Director, Wireless Business Products, Product and New Business, Verizon
5:00 – 5:05 p.m. Closing
Holly Wayt, 2nd Vice President, APCO International

Wednesday, May 17

8:00 – 8:30 a.m. Continental Breakfast
8:30 – 8:35 a.m. Welcome
Martha Carter, 1st Vice President, APCO International
8:35 – 9:00 a.m. APCO Policy Update
APCO’s Chief Counsel will provide a brief update of the association’s advocacy on FirstNet, NG9-1-1, and appropriate recognition of the life-saving work performed by 9-1-1 professionals.
Jeff Cohen, Chief Counsel & Director of Government Relations, APCO International
9:00 – 10:00 a.m. The Path to NG 9-1-1
Experts will share their perspectives on implementation and policy considerations for deploying Next Generation 9-1-1.
Jay English, Public Safety Program Manager, U.S. Department of Homeland Security, National Cybersecurity & Communications Integration Center, National Coordinating Center for Communications; Richard Taylor, Executive Director, North Carolina 911 Board
10:00 – 10:30 a.m. Break
10:30 – 11:00 a.m. Case Study: Real Time Response – How Video Is Changing EMS
The introduction of streaming video is going to change the way that emergencies are reported and how EMS responds. The 9-1-1 dispatcher will be given an unprecedented level of intelligence about reports, be able to provide real-time feedback to reporters, and give first-responders a greater understanding of threats and casualties at the scene. Find out how one country has dealt with this new form of communication and their EMS has changed for the better.
Eyal Eliyashiv, Chief Operating Officer, Carbyne Homeland Security Ltd.
11:00 – 11:30 a.m. How Innovation in the Wireless Industry is Improving 9-1-1 Location Accuracy
As wireless networks and devices evolve to provide faster speeds and advanced tools, these innovations create new opportunities for 9-1-1 to receive accurate location information. Hear a carrier perspective on the latest technology developments and progress being made by the wireless industry to ensure 9-1-1 callers can be found during emergencies. 
Ryan Jensen, Director Technology & Compliance, SMTS, T-Mobile
11:30 a.m. – 12:00 noon Supplemental Location in Next Generation 9-1-1
Getting the precise location of a 9-1-1 caller has always been a challenge for public safety. With more calls coming from indoor environments, the challenge has only increased. The FCC mandates for indoor location accuracy are asking for initial progress in as little as two years. Is the industry up for this challenge? This session will explore recent advances in GPS technology and emerging technologies – such as Small cells, Bluetooth, WiFi, and metropolitan beacons – which promise to improve indoor location accuracy. Recommendations will be presented for how these solutions can be combined to deliver unprecedented granularity, accuracy, and location trustworthiness. 
Doug Kesser, Director, Public Safety Strategies, Comtech Telecommunications Corp.; Jon Harmer, Chief Marketing Officer, Laaser Critical Communications, LLC
12:00 – 1:00 p.m. Networking Lunch
1:00 – 2:15 p.m. Next Gen Tech Policymakers
Hear from key policy-makers discussing timely issues impacting the deployment of next generation services.
Jeff Cohen, Chief Counsel & Director of Government Relations, APCO International; Dorothy A. Spears-Dean, Ph.D., Public Safety Communications Coordinator, Integrated Services Program (ISP), Virginia Information Technologies Agency (VITA); David Furth, Deputy Chief, Public Safety and Homeland Security Bureau, Federal Communications Commission; John Branscome, Senior Counsel, U.S. Senate Committee on Commerce, Science and Transportation
2:15 – 2:55 p.m. Cybersecurity for Public Safety Communications
Next Generation communications systems bring exciting new capabilities and possibilities to our PSAPs. However, as with anything technology related, they also present new challenges. While we may be aware that threats exist, many do not understand just how vulnerable our public safety systems are to cyber attack. This session will explore the current threat environment as it relates to the networks and systems of Next Generation 9-1-1 and FirstNet, as well as the threat to public safety networks of today. This discussion should illustrate the need to implement cybersecurity best practices and begin construction of secure, monitored, redundant and resilient core cyber capabilities sooner rather than later. In addition, the recently approved Task Force on Optimal PSAP Architecture (TFOPA) Working Group 1 report on Cybersecurity will be discussed, including information sharing and cooperative cyber defense strategies and opportunities, as well as some specific architectural options.
Jay English, Public Safety Program Manager, U.S. Department of Homeland Security, National Cybersecurity & Communications Integration Center, National Coordinating Center for Communications
2:55 – 3:00 p.m. Closing
Brent Lee, Immediate Past President, APCO International

* Tech Talks are quick, informative 20-minute presentations on topics addressing a variety of innovative technologies in public safety communications. These talks are designed to spur thoughtful dialogue in a fun and engaging setting.