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Currently, Mr. Hagerson’s policy portfolio is diverse. He is responsible for T-Mobile’s 9-1-1 federal advocacy efforts and chaired the FCC’s CSRIC IV’s Working Group 1 Subcommittee on Text to 9-1-1 location determination. He participated in NTIA’s CSMAC efforts to identify further federal spectrum for reallocation or sharing opportunities and served as chair of the Transition Implementation Priorities Subcommittee. Other issues under Mr. Hagerson’s purview include network reliability and resiliency, Part 4 outage reporting, signal boosters, contraband devices, in-flight mobile connectivity and call authentication. He also assists with T-Mobile’s Wireless Emergency Alerts and Real Time Text efforts.
Mr. Hagerson received his undergraduate degree from the University of Pennsylvania where he was a member of Phi Beta Delta, the Honor Society for International Scholars. He holds a Masters of Business Administration summa cum laude from the University of Maryland-University College and a Project Management Certificate from The George Washington University. He is a member of the Alliance for Telecommunications Industry Solutions – Emergency Services Interconnection Forum and Network Reliability Steering Committee, Association of Public-Safety Communications Officials, Federal Communications Bar Association (co-chair of the Homeland Security and Emergency Communications Committee), National Emergency Number Association and NG9-1-1 Institute.
A seasoned public safety professional, Ms. Holmes started her career on the front line as a communications officer, handling incoming 911 calls and dispatching responders to incident locations. Throughout her career, Ms. Holmes has also held a number of other vital positions including Acting Assistant Director, Sergeant, Quality Assurance Supervisor, Training Coordinator, and Standards Manager.
Just prior to her appointment as OUC Director, Holmes served as the Managing Director of the Southwest Regional Communications Center in Texas, which includes PSAPs for the cities of DeSoto, Duncanville, and Cedar Hill, Texas. While there she also served as the chief spokesperson for the center.
A highly sought after public speaker and subject matter expert, Ms. Holmes has represented the 911 industry in a variety of forums including national public safety communications conferences, special topic task force work groups, as well as on Congressional panels, covering topics ranging from emerging trends in NG911 and operations best practices to women in leadership. She was also recently recognized as Director of the Year by the Mid-Eastern Chapter of the Association of Public Safety Communications Officials (APCO).
Ms. Holmes attended John Jay College of Criminal Justice, completing her B.A. in Criminal Justice, and received her Masters of Public Administration with a concentration in Homeland Security, from Augusta State University, where she graduated cum laude. Ms. Holmes also holds an Emergency Number Professional (ENP) Certification from the National Emergency Number Association (NENA) and is a Registered Public Safety Leader (RPL) with the Association of Public Safety Communication Officials (APCO).
Director Holmes also currently serves as the Vice Chair of the Metropolitan Washington Council of Governments (MWCOG) 911 Directors Subcommittee and as the District of Columbia’s state representative with the National Association of State 911 Administrators (NASNA) as well.
Doug earned his Bachelor of Science in Electrical Engineering from Penn State University and a Master of Business Administration from Rutgers University. He is also a veteran of the United States Coast Guard, where he performed various search & rescue and law enforcement duties.
Prior to government service, Mr. King held executive and management positions in private sector firms focused on integrating technology solutions into law enforcement, intelligence and homeland security operations. In this capacity, he consulted with federal law enforcement officials regarding technology investments, lead White House technology programs, and executed national security programs for other government agencies.
Mr. King is a veteran of the United States Navy, where he served in Operations Desert Shield and Desert Storm. Upon selection for White House duty, Mr. King went on to provide global telecommunications and information technology support for the Office of the President, the Office of the Vice President, and the United States Secret Service.
Mr. King earned a Bachelor of Science degree in Management from National Louis University and a Master of Professional Studies degree in Homeland Security Leadership from the University of Connecticut. He is also a graduate of the Federal Executive Institute in Charlottesville, Virginia. Mr. King is certified by the Project Management Institute as a Project Management Professional (PMP®).
Mr. King currently serves as a sworn law enforcement officer with the Metropolitan Police
Department Reserve Corps in Washington, D.C.
Ray led MD as the first State to conduct their Initial Consultation with FirstNet which became the model for future sessions across the country. He has now embarked on a consulting career focused on insuring the NPSBN becomes a reality and meets the needs of our first responders.
Prior to his role at Google, he worked as an Associate Program Management Director at Broadcom, where he managed engineering teams within Broadcom’s GNSS software. He holds a B.S. in Computer Science from Purdue University and currently holds 8 patents in the field of location.
He has contributed significantly in subcommittee and working group leadership roles with the Metropolitan Washington Council of Governments and as a senior public safety technology expert through International Association of Chiefs of Police, Association of Public Safety Communications Officials, Integrated Justice Information Systems (IJIS) Institute, Law Enforcement Information Technology Standards Council, and National Public Safety Telecommunications Council technology projects and efforts.
He holds multiple certifications in project management, risk management, information security management, information management, and business process management. Dave is also the CEO of Rylex PSC and conducted extensive research into connected vehicle technology for first responders on behalf of the Transportation Safety Advancement Group.
As the Federal Manager for AT&T FirstNet, Alex manages a team that is responsible for outreach to detail AT&T’s innovative solution building out the First Responder Network Authority’s National Public Safety Broadband Network. He leads events, discussions, and trainings on network plans, security, ICAM, deployables, and other topics related to FirstNet. Alex has more than 20 years of experience in technology, including hardware, software, mobility, and wireline connectivity serving Public Safety, Government, Federal, and Commercial segments. He has a BA in Economics from the University of Virginia and resides in Fairfax, VA.
In 2015, after suffering a personal tragedy, Steven trained to become a first responder. He wanted to help others in the front line. Not long afterwards, he jumped at the opportunity to become CEO of RapidDeploy. And he has been travelling the world, showcasing this incredible public safety solution ever since
Randy chaired, co-chaired and is participating in a number of NENA, APCO, NPSTC, NFPA and TIA TR8 Project 25 standards and requirements committees. Randy is a licensed Professional Engineer.
As a public safety practitioner and administrator, Dr. Spears-Dean has served in a variety of capacities. Currently, she is an appointee to the Federal Communications Commission’s Communications Security, Reliability, and Interoperability Council (CSRIC). Dr. Spears-Dean has also served as a National Association of State 9-1-1 Administrators (NASNA) Board Member and a subject matter expert for several United States Department of Homeland Security work groups. Finally, she is an accomplished author and presenter.
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