2019 Speakers

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GLENN ARCHER, Executive Director, National Fusion Center Association

Glenn Archer currently serves as the Executive Director of the National Fusion Center Association (NFCA) where he represents the interests of the Department of Homeland Security (DHS) recognized Fusion Centers. Before assuming the role of Executive Director, Mr. Archer served as Deputy Director of the NFCA for almost four years. Mr. Archer also serves on the Board of Advisors to numerous corporate clients advising in the areas of Intelligence, Homeland Security, Justice, Defense and Manufacturing.

Prior to the National Fusion Center Association, Mr. Archer served as the Executive Director of the IJIS Institute, representing over 150 technology companies in the Justice, Public Safety and Homeland Security communities. Mr. Archer was a co-founder of the Institute and served on its board for 5 years, holding the positions of Chairman and Vice Chairman. As the Institute’s Executive Director, he increased membership value, doubled the sustaining membership program, and developed new programs to provide support for the organization.

Mr. Archer also served as the President and CEO of LHD Systems, Inc, an innovative design and manufacturing firm of vending machines. Under Mr. Archer’s leadership, LHD, a venture funded company, established sales and marketing operations in the US and European markets, developed a manufacturing facility in Minnesota, and raised over $5 M through private sources.

In February 2000, Mr. Archer founded The Templar Corporation. Working with the National Institute of Justice (NIJ), The Templar Corporation began the development of sophisticated data integration solutions with a single purpose in mind: to improve public safety and security agencies’ capabilities to share information. Under Mr. Archer’s leadership, Templar products supported over 100 federal, state and local government agencies. Mr. Archer and his team sold Templar to ChoicePoint in February 2004 where he continued as ChoicePoint’s General Manager of the Templar Division and Corporate Vice President of ChoicePoint Government Services.

Prior to founding Templar, as the Managing Director of Advanced Technologies at ISX Corporation, Mr. Archer was responsible for several information sharing initiatives and advanced concept technology demonstrations for DOD agencies. He provided senior level consultation services to the Defense Advanced Research Projects Agency on various information technology programs for the Information Systems Office and external agencies such as ONI, Air Force, JFCOM and PACOM.

Mr. Archer served for over 15 years in the Virginia Air National Guard and the United States Air Force Reserves as an F-16 pilot. Mr. Archer is a graduate of the Academy of Military Science and a TopGun at the Air Force’s Undergraduate Pilot Training Program. He holds a BA from Yale University. He and his wife Jennifer, and their two children reside in Alexandria, Virginia.

DENNIS BURNS, Regional Sales Manager & Public Safety SME, at Advanced RF Technologies, Inc. (ADRF)

Dennis J. Burns is a Regional Sales Manager & Public Safety SME, at ADRF, in charge of developing & driving sales revenue from carrier, enterprise, system integrators, distributors and third-party operator customers in the northeast & mid-atlantic region. Dennis is also responsible for the National Public Safety strategy for ADRF.

He has more than 25 years of experience in developing direct and indirect new business strategies within the wireless industry, with a particular expertise in public safety in-building communications. Dennis is an active member and strong advocate of the Safer Buildings Coalition and part of the Code Committee & Education Committee. Dennis is also a member of the NEDAS Advisory Council. Prior to joining ADRF, Dennis was a Regional Sales Director at Cobham Wireless, where he was responsible for prospecting, developing, closing, and driving corporate revenue goals via new direct and indirect relationships with potential clients in both public safety and commercial cellular. He previously held leadership roles at IXI Mobile, AT&T, Velocita Wireless(Cingular/Sprint), Palm, and BellSouth Wireless Data.

Dennis holds a Bachelor’s degree in Management Information Systems and Services from the Southern New Hampshire University.

R. ROSS COATES, Chief of Public Safety Communications, Harford County, MD

Ross Coates is the Chief of the 9-1-1 Center for the Harford County, MD Department of Emergency Services. The county’s 911 center provides 9-1-1 and non-emergency call-taking services as well as performing Fire, EMS, and Law enforcement dispatch for various public safety agencies in the county. He has over 20 years of experience in the 9-1-1 and Emergency services field and over 22 years as a National Registered Paramedic. Ross is currently the Chairman of the MACo Emergency Communications Committee, who recently worked closely with the The Commission to Advance Next Generation 9-1-1 Across Maryland and legislators, to pass groundbreaking 9-1-1 advancement laws.

Ross has been a Governor appointee to the Statewide Interoperability Executive Committee (SIEC) since 2008, working to enhance public safety communications statewide. He is a National Emergency Numbers Association (NENA) Certified Emergency Numbers Professional (ENP) and Communications Center Manager (CMCP) as well as a Certified Communications Unit Leader (COML) through FEMA. He has served on and lead many other local and regional committees relating to public safety operations, emergency communications, and 9-1-1 related topics.

With a strong passion and understanding of technology, Ross has been able to bring significant improvements and implement several systems within the county’s public safety structure which have enhanced the county’s preparedness and response. He is a recognized leader, educator and project facilitator in the industry.

JEFFREY COHEN, Chief Counsel and Director of Government Relations, APCO International

Jeffrey Cohen is Chief Counsel and Director of Government Relations at APCO International. In this capacity, Jeff provides strategic guidance on policy, legislative, and regulatory matters to advance the association’s work on 9-1-1 and first responder communications.

Prior to joining APCO, Jeff served as a detailee from the Federal Communications Commission, for the minority staff of the House of Representatives Energy and Commerce Committee. While on the Hill, Jeff was one of the authors of the FirstNet public safety legislation enacted in February 2012. At the FCC, Jeff served as Senior Legal Counsel to the Chief of the FCC’s Public Safety and Homeland Security Bureau. Before his move to the federal government, Jeff was a partner at the Washington, DC telecommunications law firm of Wilkinson Barker Knauer, LLP, where he worked over ten years on wireless regulatory matters since graduating from the George Washington University Law School with honors in 1994.

Jeff also holds a B.S. cum laude in electrical engineering from the George Washington University. Jeff is a recipient of the FCC’s Silver Medal Award, APCO’s Leadership in Regulatory Service Award and the National Emergency Number Association’s Presidential Award.

GERALD “JAY” ENGLISH, Chief Technology Officer, APCO International

Jay has over 30 years of Public Safety and technology experience. He is a veteran of the United States Air Force and United States Marine Corps, having served in airborne Electronic Warfare and Intelligence billets. Jay has served in a number of police, fire, EMS and public safety communications leadership positions. His experience includes patrol, investigations, and command of three consolidated 911 communications centers, law Enforcement patrol divisions, and a county detention facility. In addition to his public safety service, Jay is an active member of the US Air Force Auxiliary / Civil Air Patrol, holding the rank of Lt Colonel, and currently serves as the Chief of Staff for the National Capital Wing in Washington, D.C.

Jay was APCOs Director of Communications Center and 9-1-1 Services for four years. During that time, he served as the Chair of the Cybersecurity Working Group for the FCC Task Force on Optimal PSAP Architecture (TFOPA), wrote numerous articles for national publications, authored a chapter for a college text on public safety communications, and served on several national cybersecurity committees. Jay was selected as one of the “Top 25 Doers, Dreamers, and Drivers” in government by Government Technology magazine for 2017.

Prior to returning to APCO, Jay was the Public Safety Program Manager for the US Department of Homeland Security, National Cybersecurity & Communications Integration Center. During his time at DHS he supported numerous cybersecurity response efforts to public safety related incidents. He was also deployed in support of emergency communications recovery efforts to both Hurricane Harvey and Hurricane Maria impacted areas.

After his tour at DHS, Jay returned to APCO to take on the role of Chief Technology Officer. In this role, he will lead all APCO technical efforts related to Next Generation 9-1-1, cybersecurity, and other emerging technologies. He will be further responsible for implementing strategies stemming from APCO’s recent Project 43: Broadband Implications for the PSAP and developing new strategies related to all APCO technical services.

TOM GUTHRIE, VP of Public Safety Operations, RapidSOS

Tom is currently the Vice President of Public Safety Operations at RapidSOS, leading Customer Success and Partner Solution efforts. Prior to this role, Tom was responsible for the Smart Public Safety Solutions portfolio at Motorola Solutions, including Call Taking, CAD/Records and Evidence and Data Management offerings. He was President and CEO of Twisted Pair Solutions, focused on Broadband Push to Talk and communications interoperability until 2014, when Twisted Pair Solutions was acquired by Motorola Solutions. Prior to that, Tom held a variety of product, engineering and operations roles with software and communications services providers.

KARIMA HOLMES, Director, Office of Unified Communications, Washington, DC

Karima Holmes was appointed by Washington, DC Mayor Muriel Bowser to serve as the Director of the Office of Unified Communications (OUC) in January 2016. OUC consolidates all of the city’s emergency 911and non-emergency and basic city service 311 call activities and serves as the only Public Safety Answering Point (PSAP) in the District of Columbia. The OUC is responsible for the public safety communications infrastructure that ensures police, fire and emergency medical dispatch for the District’s 700,000 residents and its 20,000,000 annual visitors.

A seasoned public safety professional and recognized thought leader, Ms. Holmes started her career on the front line as a communications officer and quickly rose up through the ranks to serve as the executive director at PSAPs in large metropolitan areas in the states of Georgia and Texas, before accepting her position in the District. At the OUC, Ms. Holmes overhauled the technical infrastructure, software platforms and critical programs, thereby evolving the District’s PSAP into an entity poised to embrace NG911 advancements, within months of her cabinet-level appointment there. Highlights of this evolution include a complete telephony system upgrade, introduction of Text-to-911 and the execution of a new criteria based dispatching protocol.
With an eye toward supporting the national efforts around the industry’s migration to NG911, Ms. Holmes also recently joined the FCC’s Communications Security, Reliability and Interoperability Council (CSRIC) Work Group I, which has been challenged to identify measures to enhance the reliability and effectiveness of NG911 through routing redundancy and maintenance and mitigation of outage threats to both legacy 911 and NG911 systems.

Also, during her short tenure with the OUC, Ms. Holmes has fortified collaborative relationships with nearly 30 local and federal law enforcement agencies, deploying the PSAP’s cache of 8,000 radios dozens of times for major National Special Security Events (NSSE), such as the 2017 Presidential Inauguration and the G20 Summit, to name a few. Responsible for supporting the Secret Service and all presidential movements, while maintaining radio interoperability with public safety entities across the National Capital Region, the OUC handled a combined 3.1 million 911 and 311 calls and 12 million push-to-talk transmissions in 2017.

Ms. Holmes has both a B.A. in Criminal Justice and a Masters of Public Administration with a concentration in Homeland Security, as well. She also holds an Emergency Number Professional (ENP) Certification from the National Emergency Number Association (NENA) and is a Registered Public Safety Leader (RPL) with the Association of Public Safety Communication Officials (APCO). Director Holmes also currently serves as the Vice Chair of the Metropolitan Washington Council of Governments (MWCOG) 911 Directors Committee and as the District of Columbia’s state representative with the National Association of State 911 Administrators (NASNA).

WALT KAPLAN, Account Manager, RapidDeploy

Walt is an emergency/tactical management professional with a record of supporting successful projects for top tier companies in all public safety arenas including EMS, firefighting, and law enforcement. He leverages his more than 25 years of emergency preparedness/response training to manage projects and mitigate client risk. His core competencies are strategic planning, change management, performance optimization, technical oversight and technical design.

Walt has 29 years of industry experience, including:

  • National Capital Region—NG911 consulting, works with more than 20 agencies in DC, Virginia, and Maryland to design ESInets for interoperable NG911 call delivery
  • Virginia Information Technologies Agency (VITA)—Renew the Commonwealth’s
    911 Comprehensive Plan for improvements due to expanding technology
  • Virginia Department of Emergency Management (VDEM)—Strategic planning roadmap
  • Northern Virginia Emergency Response System (NVERS)—Situational Awareness study
  • North Virginia Hospital Alliance—radio capabilities assessment and strategic plan for the National Capital Region
  • International Association of Fire Chiefs, Inc. (IAFC)—Program Management for grant-funded Firefighter Safety through Advanced Research (FSTAR) Program
  • Maryland ENSB—Engagement Manager
  • Fairfax County, VA—Client Manager
    – NG911 voice recorder project
    – National Capital Region (NCR) Geospatial Data Exchange (GDX) for real time emergency geospatial data sharing across the tri-state region project
  • Frederick County, MD—Strategic technology planning for Maryland ENSB
  • City of Charlotte, NC—Client Manager, Region Tactical Interoperability Communications Plan (TICP) update
  • Charles County, MD—Project management of CPE upgrade and transition to NG911
  • Washington DC—Engagement Manager

He holds a B.A. in Life Sciences/Biology from Guilford College and a Master of Public Health from the University of North Carolina. His certifications include:  Basic Law Enforcement; Firefighter; Counter-Terrorism Operations Medical Support; Nationally Registered and Critical Care Paramedic; Tactical Medic; HAZMAT Technician; Advanced Cardiac/Pediatric Advanced Life Support; and Incident Commander.

JASON KARP, Co-Founder, The Public Safety Network

Jason Karp is one of the co-founders and principals of the Public Safety Network. In addition, Jason is Chief Legal Counsel for and serves on the Board of Secured Communications, which has created a universal platform through which all mobile device communications and applications can seamlessly integrate and run on a fully secure and encrypted basis.

Jason brings more than 25 years of legal and business executive experience in the telecom, technology, media/advertising and public safety environments, having managed within large corporations, start-ups and the federal government, including the FCC, MCI and Accenture.

Prior to starting the Public Safety Network, Jason was the General Counsel as well as a Senior Executive with FirstNet. In this capacity, Jason was responsible for interpreting the complex law that created FirstNet and developing and implementing the critical legal strategy and framework for successful deployment of the nationwide public safety broadband network. As one of the founders of the FirstNet team, Jason played a key role in architecting the first of its kind strategy and business model for creating a financially sustainable wireless broadband network to benefit public safety with dedicated and enhanced communications and tools, through a public-private partnership with industry valued at more than $40 billion.

Jason received a B.S.E. with honors in Electrical Engineering from Duke University and a J.D. from New York University School of Law.

RAY LEHR, retired Assistant Chief Baltimore City Fire Department, Senior Consultant, LGI

Chief Ray Lehr has worked in public safety for his entire career, serving for 30 years with the Baltimore City Fire Department, retiring in 2000 as Assistant Chief. He spent the next 10 years as a subject matter expert (SME) in public safety communications and interoperability for large systems integrators. Ray served as the Maryland Statewide Interoperability Director from 2009 to 2014, where he directed a Program Management Office, which was responsible for projects to improve public safety communications including a Statewide 700 MHz Land Mobile Radio (LMR) project. He also served as Maryland’s State Point of Contact (SPOC) for FirstNet. Ray has participated as a SME in two APCO sponsored “Hack-A-Thons” focused on development of apps for the public safety and has been an SME for The Lafayette Group for the past three years supporting FirstNet.
TIM LORELLO, President & CEO of SecuLore Solutions

Tim Lorello is President & CEO of SecuLore Solutions, a cybersecurity firm focused on protecting our nation’s most important number: 9-1-1. Prior to SecuLore, he spent 21 years at TeleCommunication Systems and 11 years at AT&T Bell Labs. As CMO at TCS, he pioneered 9-1-1 initiatives for wireless, VoIP and NG9-1-1. He has spoken on 9-1-1 topics at APCO, NENA, IWCE and at the FCC. He holds 20 patents, a MSEE from Northwestern University and a BA in Physics from University of Chicago.
DAVE MULHOLLAND, Administrator, Arlington County, VA, Emergency Communications Center

Dave Mulholland serves as the Administrator of the Arlington County (VA) Emergency Communications (911) Center. His 32 plus years of public safety experience includes serving with the District of Columbia Homeland Security and Emergency Management Agency as the District’s Statewide Interoperability Coordinator and with the United States Park Police (retiring after 27 years of service at the rank of Major) with twelve years as the agency’s CIO. He directly managed the US Park Police Washington, DC, police dispatch center and had oversight of the agency’s New York and San Francisco police dispatch centers.

He has contributed significantly in public safety technology leadership roles with the Metropolitan Washington Council of Governments and as a senior public safety technology expert in technology projects, initiatives, and standards development at a national level. He holds multiple certifications in project management, risk management, information security management, information management, and business process management. He is an APCO Registered Public Safety Leader and a NENA Certified Center Manager. He is currently pursuing at Masters of Arts in Applied Psychology.

JOHN RENNIE, General Manager, NICE Public Safety

John Rennie has overseen audio and video projects for public safety agencies serving some of the world’s largest cities as well as notable federal agencies such as the FAA. John leads the NICE Public Safety division, which continues to develop innovative solutions to support Public Safety, in particular around the evidential management of Next Generation 9-1-1 communications and multimedia in the form of audio, video, pictures, documents and other data. As an expert in the area of NG9-1-1, FirstNet and Law Enforcement technologies, John has been featured in the WSJ (Wall Street Journal) Daily Wrap, The Washington Post, Emergency Management, Information Age and other publications. John is a member of the Institution of Engineering and Technology, one of world’s leading professional societies for the engineering and technology community based in the UK. He earned his BA in Engineering from the University of Cambridge, England.

RANDY RICHMOND, Standards & Regulatory Specialist, Zetron, Inc.

Randy Richmond started working for Zetron shortly after graduating with a BSEE degree in 1981. Since then Randy has architected Zetron’s first and second generation radio dispatch and 9-1-1 call taking solutions, served as product manager for both product lines, and is presently Zetron’s Standards & Regulatory Specialist, Broadband Push To Talk Product Manager, and Broadband Strategy Advisor the Zetron’s parent company JVCKenwood, Corporation. Randy chaired, co-chaired and is participating in a number of NENA, APCO, NPSTC, NFPA, iCERT, PSTA and TIA TR8 Project 25 standards and requirements committees. Randy is a licensed Professional Engineer.

TONY ROSE, Chief of 911, Charles County, MD

Tony W. Rose is a division chief within the Charles County Maryland Department of Emergency Services tasked with managing the Public Safety Answering Point (9-1-1), Public Safety Communications Center (PSAP) and the Emergency Operations Center (EOC). Chief Rose began his career as a Fire/EMS/Police Dispatcher. Other experience includes:

  • Chair – Metropolitan Washington Council of Governments 9-1-1
    Directors.
  • Governor Appointee – Commission for the Advancement of NG9-
    1-1 Across Maryland
  • Governor Appointee – MD Statewide Radio Control Board
  • Governor Appointee – MD Statewide Interoperability Executive
    Committee
  • Commissioner Appointee – Length of Service Award Program
  • Project manager during the construction of the current 9-1-1
    Center and Public Safety Radio Systems
  • Member of leadership team that developed career EMS in
    Charles County
  • Acting Emergency Manager during high impact events
  • Has served as Chief of Operations, EOC manager and a Task
    Force Leader during an EMAC mission to Florida.
  • Member of the National Capital Region Incident Management
    Team
  • Member MD Assoc of Counties Emergency Communications
    Committee
BILL SCHRIER, Senior Advisor, FirstNet

Bill Schrier is senior advisor to the First Responder Network Authority (FirstNet) where he advises on the development of apps, products and services needed by public safety responders.

Schrier’s previous experience includes serving as the Chief Information Officer (CIO) for the Seattle Police Department, senior policy advisor in the State of Washington’s Office of the Chief Information Officer (OCIO) and as Chief Technology Officer (CTO) for the City of Seattle.

He chaired the Washington State Interoperability Executive Committee from 2013 to 2016, which oversees public safety radio networks in the State of Washington. He also served as Washington’s State Point of Contact for FirstNet, a nationwide $7 billion effort to build a wireless 4G mobile network for first responders and other public safety agencies.

As CIO for the Seattle Police Department, Schrier oversaw a staff and program to build, operate and maintain technology systems which support this municipal public safety agency of 1350 sworn officers and 2000 total employees.
As CTO for the City of Seattle from 2003 to 2012, Schrier managed a department of 220 professionals and a $59 million budget supporting the technology needs of the municipal government of the City of Seattle.

Schrier holds a Masters of Public Administration (MPA) degree from the University of Washington (Seattle) and a Bachelor of Science (B.S.) in Physics and Math. Schrier is a retired officer with the U.S. Army Corps of Engineers

ADAM K. THIEL, Fire Commissioner | OEM Director, City of Philadelphia

In May 2016, Mayor James Kenney appointed Adam Thiel to serve as the 20th Fire Commissioner for the City of Philadelphia. Commissioner Thiel is responsible for leading the Philadelphia Fire Department’s almost 3,000 members in every facet of protecting our Nation’s 5th-largest city from fires and emergencies arising from all hazards. Adam also serves as Director of the Philadelphia Office of Emergency Management (OEM).

From 2014-2016, he was a Deputy Secretary of Public Safety and Homeland Security for the Commonwealth of Virginia. In that role, he helped provide strategic direction, policy advice, management oversight, and operational coordination for eleven agencies with an overall budget of more than $3.1B and 30,000 employees. Deputy Secretary Thiel was directly responsible for the Departments of: Emergency Management, Fire Programs (including the State Fire Marshal’s Office), Military Affairs (Virginia Army/Air National Guard), and State Police, along with the state’s Homeland Security and Resilience portfolio.

Adam also served as the Governor’s deputy Homeland Security Advisor (dHSA), deputy Chief Resilience Officer (dCRO), Statewide Interoperability Coordinator (SWIC), and FirstNet State Single Point of Contact (SPOC). He facilitated the Secure Commonwealth Panel and Rail Safety/Security Task Force, co-led the state’s National Disaster Resilience Competition (NDRC) project team to a $121M Housing and Urban Development (HUD) grant award, and collaborated with myriad local, state, federal, NGO, private-sector, and other partners across all aspects of Virginia’s homeland security enterprise.

Commissioner Thiel was the fire chief for the City of Alexandria, Virginia, from 2007-2014 and chaired the Northern Virginia Emergency Response System (NVERS) Steering Committee. Adam’s 27 years’ experience spans five states (MD, NC, VA, AZ, and PA) as a chief fire officer, incident commander, company officer, fire and emergency services instructor, hazardous materials team leader, paramedic, technical rescuer, structural/wildland firefighter, swiftwater rescuer, and rescue SCUBA diver; he has directly participated in planning, response, and recovery efforts for multiple Presidentially-declared disasters and National Special Security Events (NSSEs), including the 9/11 tragedy, hurricanes, tropical storms, floods, an earthquake, major blizzards, international sporting competitions, and political events.

In addition to public service, he co-founded two successful consulting practices advising a wide range of clients on crisis management, leadership, organizational development, risk analysis, and strategy. Adam is a widely published author and has spoken at events around the globe; he has also developed and taught college courses at multiple universities.

Commissioner Thiel is currently enrolled in the Organizational Dynamics graduate program at the University of Pennsylvania; he completed doctoral coursework in Public Administration and Public Policy at Arizona State University (ABD) and George Mason University, respectively; earned his M.P.A. degree from George Mason University; received a B.S. in Fire Science from the University of Maryland University College; and earned his B.A. in History from the University of North Carolina at Chapel Hill. Additionally, he has completed the Virginia Executive Institute, Harvard University’s Kennedy School of Government Program for Senior Executives in State and Local Government, and the Naval Postgraduate School’s Center for Homeland Defense and Security Executive Leaders Program.

Adam is a Fellow of the Institution of Fire Engineers (FIFireE), a former Certified Emergency Manager® (CEM), and holds several National Fire Protection Association (NFPA)-standard professional qualifications. He currently serves on multiple boards and committees, including: the NFPA Technical Committee on Emergency Service Organization Risk Management; Underwriters Laboratories (UL) Fire Council and Firefighter Safety Research Institute; Auburn University’s Center for Cyber and Homeland Security Board; the American Red Cross Eastern Pennsylvania Region Board; and the Philadelphia Police Athletic League Board. Commissioner Thiel is a former chair of the National Fire Academy Board of Visitors and served on the NFPA Fire Service Section Board. Adam is a 2017 Leadership Philadelphia Fellow and a 2018 USA Eisenhower Fellow.

NICOLA C. TIDEY, Communications Consultant, Mission Critical Partners

Nicki is an engaging objective professional with a progressive leadership style developed over a tenured public safety career. As a former PSAP Director, Nicki brings an intimate knowledge of PSAP operations. Nicki has specialized in project management for 911, most recently leading a consolidation effort that included combining land mobile radio and broad band technology, while designing a new public safety facility and developing plans for NG911 customer premise equipment and computer-aided dispatch upgrades. It is this background, that enables Nicki to develop relationships that foster teamwork centered around communication, collaboration, culture, creativity and commitment.

Her contributions to APCO standards include service on the Standards Development Committee and Occupational Analysis Sub-Committee, and as chair, Standards Development Training Sub-Committee. She has a Bachelor of Science in Leadership and Management, holds RPL and ENP certifications, and was awarded the Virginia Governors Award for Emergency Medical Services for Outstanding Telecommunications Dispatcher.

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